front porch trash

front porch trash

Saturday, July 9, 2016

If I could get my hands around Bill Gates....

Well not him personally. And I really don't want to harm anyone. But I just had an issue with Windows 10 and it has left me scratching my head.

I upgraded for free (Grand Dad said you get what you pay for) to Windows 10 a while back. Now I wish I had never heard of Windows 10.

It seems that there is a hidden admin with password that prohibits me from fixing my wireless printer. We had a millisecond of a power outage the other day and after that I couldn't print on my wireless printer. The laptop said it was offline but the printer was working fine. After a half day on the phone with Brother and my laptop maker(who wanted to sell me "unlimited" support for only $249 because I was out of warranty)  I was about to scream and pull my hair out.

You can't add a port to your laptop without being the admin and I was the admin but I couldn't do anything and it was a vicious circle.. Luckily when I added the printer I screwed up along the way and had a copy 1 of the printer so I could use that with admin powers to add the port and move on. I finally figured that out without "customer support" and it was free.

I know it doesn't make sense to vent here but my SweetiePie doesn't understand anything computer related and couldn't understand why I was so upset. His words of advice was to call someone. What does he think I was doing with the phone stuck to my ear for 4 hours?

I do believe I used every variation of every curse word that I have ever know or even thought about and then I probably invented some new ones. Thank goodness there were no little ears around to hear my rant. The cat was napping. I guess that's what  you learn when you work with 25 mechanic guys for 19 years.

I apologize to the universe and anyone who heard me rant and rage on. My blood pressure probably was through the roof.

But the problem is fixed and I can print again.

I had two packages to mail and I had to hand print labels and take them to the post office. I know, I could have probably done it from my phone but I didn't know how (I do now) and I didn't have time to figure it out. And it was only two packages.

If I drank I would surely finish off the bottle on this one.

As the customer support person said cheerfully before he hung up, after not fixing the problem...

Have a nice day!!! I'm glad he couldn't hear my response.......


  1. I feel your pain! There's nothing worse than having to be on the phone for ages trying to get "technical support" on anything! Sooooo frustrating! Glad you got it figured out! ~~Pam

    1. Thanks Pam I'm definitely not a tech person. I pretty much plug it in and if it doesn't work, I'm screwed.